Similarly, run the command below to show processes related to Acronis Agent: Run one of the following commands to show the list of the services belonging to the Agent: In the rare case that some leftovers are present after using the normal agent uninstaller, do the following to manually uninstall Agent and remove its components.ġ. First, stop all running Acronis services which are part of the agent. Be sure to capture the whole CLI session to a text file on your PC, and be ready to provide the full history for investigation by Acronis support, if required. (!) Before you begin, make sure that terminal client/SSH client is configured to buffer all or enough of the possibly many pages of text the following commands can produce. In such cases, it may become necessary to attempt a fully manual cleanup.
Please uninstall them and restart the installation. power loss, system crash, interruption by the user, or when old versions of the agent have been used at some point on the machine), some leftovers may remain in even rarer circumstances, it is possible that (re-) installing the same, or newer, or older version of the agent might encounter errors and refuse to install.Įxample: There are Acronis products or components that are incompatible with the one that you are going to install. However, in very rare circumstances (e.g. usr/lib/Acronis/BackupAndRecovery/uninstall/uninstall -a Almost always, the recommended and sufficient way to completely uninstall an Acronis Cyber Backup Cloud Agent for Linux is to follow Acronis Cyber Protect Cloud: manual uninstallation and execute (as root):
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